Discount Domain Names & Web Hosting

CANCEL AUTO-RENEWAL

If you're having a problem with your account, please contact our Customer Service before you cancel. In most cases, they will be able to help you solve the problem quickly and easily.

If your account doesn't have all the features you need, you can add more features here.

You can use the form below to cancel the next Auto-Renewal of your Domains Manager account or any Upgrades. This means selected Services will not be renewed and will be cancelled at the end of their current term after they expire.

Alternatively, you can change the domain name hosted on your account by contacting us. Please include your Username and Invoice Number or Password for security verification.

Please follow these instructions carefully to avoid delays.

IMPORTANT INSTRUCTIONS

  1. All fields in RED are required fields.
  2. Enter your Username and select the services to cancel Auto-Renewal in Section 1 below.
  3. Choose your Security Verification Method in Section 2. There are 2 security procedures that will help us verify that you are authorised to deal with this account:
    • Invoice Number. You can retrieve your Invoice Number by logging into your account here then click on the "Account Information" link near the bottom of the page.
    • Password. You can retrieve your password by clicking on the "Get Lost password?" button here.
  4. Click on the "Submit Request" button.

Please contact our Customer Service Division if you need help with this process.

1. SERVICES TO CANCEL AUTO-RENEWAL
     
Username
Services All Services (This will close account on expiry)
Web Based Email
Email Forwarding
POP Mailbox
Spam Filtering
Extra Disk Space
Private FTP Access
Remote Loading
Weekly Backup
Host Extra Domain
    
2. CHOOSE VERIFICATION METHOD
    
Invoice Number
OR
Password
   
   

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